REMARC WIRE & MOULDS CC

PRIVACY POLICY

Effective Date: 2026-07-21

Remarc Wire & Moulds CC (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

Information We Collect

When you submit an enquiry through our website, we may collect the following personal information:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Product Interest
  • Message Content

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.

How We Use Your Information

We collect and process your personal information for the following purposes:

  • To respond to enquiries and requests for information
  • To provide quotations, product information, and customer support
  • To communicate with you regarding our products and services
  • To improve our website and user experience
  • To comply with legal and regulatory obligations

We will only process your personal information for lawful purposes and in accordance with POPIA.

Data Sharing

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they are bound by appropriate confidentiality and data protection obligations.

We may also disclose information where required by law or to protect our legal rights.

Third-Party Platforms

Our website contains links to third-party platforms, including WhatsApp and Facebook.

If you choose to contact us through WhatsApp or Facebook, any information you provide through those platforms will be subject to their respective privacy policies and terms of service. We encourage you to review the privacy policies of these platforms before sharing personal information.

We are not responsible for the privacy practices of third-party websites or services.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, understand website usage, and improve functionality.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to maintain business records, or as required by applicable laws and regulations.

When personal information is no longer required, it will be securely deleted or destroyed.

Your Rights Under POPIA

In terms of POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or updating of inaccurate information
  • Request deletion of personal information where legally permissible
  • Object to the processing of your personal information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us using the details below.

Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

While we take reasonable precautions to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Contact Information

For any questions regarding this Privacy Policy or the processing of your personal information, please contact:

Remarc Wire & Moulds CC
Email: remo@remarc-concrete.co.za
Phone: +27 (0) 11 693 6135/6
Address: 36 Toyota Street, Aureus, Randfontein, 1760

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.